FAQs
More FAQs- What is that smell?
- What would be considered non-insured work?
- When should disinfection services be considered for my business or commercial property?
Usually, if it smells like mould, it is mould. Mould or mildew odours are due to the presence of fungi in the air, inside pipes or walls, or hidden in other parts of your commercial property. Mould is thicker than mildew, so if the smell is particularly strong, that’s a clue that it’s mould and you need to act fast to prevent further growth.
Any construction project unrelated to your loss is considered non-insured work. At your request, we will provide a separate estimate for non-insured construction projects, and this work will require separate authorization and payment terms. If the non-insured work will delay the completion of an insured portion, then the situation must first be discussed with your Insurance Adjuster and the ServiceMaster Restore Project Manager.
Disinfection services should be considered for your business or commercial property whenever there is a potential risk of contamination from pathogens or other harmful substances. This could include situations such as an outbreak of an infectious disease, rodent feces and other pathogens. Our highly trained technicians are equipped to properly remove and dispose of contaminants, reducing the risk of spreading them to other areas and ensuring the safety of your employees, customers and visitors. It's always better to err on the side of caution when it comes to protecting your business and the health of those in it. Prevention is key when it comes to potential hazards.