FAQs
More FAQs- How do I know when my property is completely dry?
- How will ServiceMaster Restore of Durham match my carpet pad?
- My ceilings are wet. What needs to be done?
Professional testing with specialized equipment is the correct way to determine if your property and contents are completely dry. Touch alone may be a false indicator.
A sample of your carpet pad is brought to our office for a match. When available, an identical pad will be used. When your original pad is not available, we will provide a pad of the same quality, thickness and density. A similar pad may differ in colour based upon the time it was manufactured.
ServiceMaster Restore of Durham’s water damage specialists will evaluate moisture content in your ceiling areas to determine the severity of the damage. They may also have to remove some of your ceiling for ventilation purposes. Wet insulation inside the ceiling can also be a hazard and therefore may also need to be removed.