FAQs
More FAQs- What about my wet furniture?
- Who is responsible for monitoring the drying equipment?
- Do I need to move out of my home during the restoration process?
The extent of damage and the construction of the furniture will determine if it can be restored. Your furniture must be dried before damage can be adequately assessed. Non-salvageable furniture will be documented for you and if any items need to be discarded, a customer release form will need to be signed.
ServiceMaster Restore of Durham’s water damage mitigation specialists will place and monitor specialized equipment to achieve optimal results in the shortest amount of time. Equipment should never be turned off or moved by anyone other than the damage mitigation technician.
Depending on the extent of damage, your insurance representative can help you answer this question. Ultimately, however, this is a decision you must reach on your own. Some things you may want to consider are safety concerns, odours, electricity, and disruption as a result of the equipment, work and noise that may be necessary to complete the restoration process in your home. If vacating your premises during the process, consider forwarding your mail to your temporary residence; stopping your newspaper and other deliveries; notifying your utility company, cable company, etc., of the temporary suspension of services during the restoration process.